The Corpus Of Patient Opinions in Dutch (COPOD) has been built by crawling the well-known medical forum Zorgkaart Nederland on June 28, 2016. It is composed of 156,975 patient reviews about their experiences with physicians of 60 specialties. Each review contains a rating for different aspects (accommodation, appointment, therapy, staff attention, information and listening), on a scale from 1 to 10 stars, and an overall rating that corresponds to the average of the ratings of these aspects.
How to cite:
Jiménez-Zafra, S. M., Martín-Valdivia, M. T., Maks, I., & Izquierdo, R. (2017). Analysis of patient satisfaction in Dutch and Spanish online reviews. Procesamiento del Lenguaje Natural, 58, 101-108.